Shipping policy
Shipping Policy
Thank you for shopping with NAHBIL.CO. We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been received and confirmed. Orders are not processed or shipped on weekends or public holidays.
During busy periods, sales, or holidays, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you by email.
Shipping Destinations
We currently ship to:
- Canada
- United States
- United Kingdom
If your location is not available at checkout, please contact us before placing your order.
Estimated Delivery Times
Delivery times begin once your order has been processed and shipped.
- Ontario / within province: 2–5 business days
- Other provinces in Canada: 3–7 business days
- United States: 5–10 business days
- United Kingdom: 7–14 business days
Please note that delivery times are estimates only and may vary due to weather conditions, customs processing, courier delays, or high shipping volumes.
Shipping Rates
Shipping rates are calculated at checkout based on your order size, weight, and shipping destination.
From time to time, we may offer free shipping promotions. These promotions will be clearly stated on our website when available.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if tracking is available for your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order. NAHBIL.CO. is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Stolen Packages
Once an order has been shipped and handed over to the courier, the shipment becomes the responsibility of the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the courier directly. You may also contact us, and we will do our best to assist you.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the customer and are not included in our product prices or shipping fees.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at NAHBIL.CO. with your order number and photos of the item and packaging. We will review the issue and work with you to find a resolution.
Contact Us
If you have any questions about shipping, please contact us at:
Email: Nahbil.co@gmail.com